We want you to feel confident when trying PrimeBiome. If you’re not fully satisfied with your purchase, you can return your order within 60 days of delivery for a full refund.

How to Request a Refund:

  1. Submit Your Request
    Contact us within 60 days of receiving your order. You can refer to the shipping date on your package as a guide.
  2. Prepare Your Return
    Fill out the return and refund form included in your package.
  3. Ship the Product
    Send the item to our return address: 4711 34th St N, Suite 3 St. Petersburg, Florida 33714, USA
  4. Processing Your Refund
    Once we receive and inspect your return, we’ll send you an email confirmation. If approved, your refund will be processed promptly.

Please Note:

  • Return Shipping: You are responsible for return shipping unless otherwise stated.
  • Support: Have questions? Contact us at contact@getprimebiome.com.
Prime Biome Skin Care
Prime Biome Skin Care